I am in need of some advice…I do want to proceed with my complaint but I want to do so in the right way or, to put it another way, in a way that makes it simple for your office to deal with. In essence this is a very simple matter and I would like to keep it that way.…Any advice you can give me would be greatly appreciated - by either email or on the phone.
316 Whale Beach Road PALM BEACH NSW 2108
By email: firstname.lastname@example.org
Dear Mr Ricketson,
I refer to Screen Australia’s letter to you, dated 7 May 2014, informing you that Screen Australia would not accept funding applications from you or correspond with you in relation to funding applications for a period of two years.
Now that the two years have elapsed, Screen Australia has reviewed the decision. In doing so we have taken into account the following:
Since 7 May 2014 you have continued to write offensive, harassing and defamatory letters and
emails to Screen Australia board members and staff and to publish these letters and emails on
These letters and internet publications seem intended to humiliate and damage the reputation of
Screen Australia staff.
The manner and frequency of your letters has made some staff feel upset, distressed and
personally attacked. This is unacceptable to Screen Australia, particularly as staff have been
directed by the board not to correspond with you due to the ban.
The eligibility requirements to access Screen Australia funding, set out in paragraph 1.1.1
(Applicant Eligibility) of Screen Australia’s Terms of Trade, state that:
Screen Australia reserves the right to not accept applications for funding from any person who Screen Australia forms the view persistently treats our staff in a discourteous, hurtful or intimidating fashion, nor will Screen Australia enter into correspondence with any such person.
Even though you were notified that the reason that the 2012 and 2014 bans were put in place
was to protect our staff from your personal attacks on them through your offensive, harassing
and defamatory correspondence, you have continued to persist with this same harassing
behaviour over the last two years.
Your substantive complaints about Screen Australia’s decision not to fund your production
Chanti’s World have been exhaustively addressed, including by external review and investigation
by the Commonwealth Ombudsman.
Based on this review, Screen Australia has determined as follows.
You are ineligible for our funding under paragraph 1.1.1 of the Terms of Trade due to your
persistent discourteous, hurtful and intimidating correspondence with staff and internet
publication of the correspondence.
Screen Australia will not accept or read your applications for funding, or correspond with you
regarding funding, for a period of two years commencing 7 May, 2016.
This decision will be reviewed in May 2018.
Staff have been directed not to communicate with you in relation to funding as long as you
remain ineligible for funding under our Terms of Trade.
Screen Australia’s good faith requirements
In order for an applicant to be eligible for Screen Australia funding under the Terms of Trade an applicant must act ‘in good faith’ in all dealings with Screen Australia staff.
This requires courteous and respectful communication with staff (paragraph 1.2 of the Terms of Trade). When Screen Australia reviews this decision in May 2018, in order for you to meet this eligibility requirement, you will need at the very least:
to stop sending any further offensive, harassing and defamatory correspondence to and about
Screen Australia staff and/or publishing such correspondence on the internet, and
to remove existing offensive, harassing or defamatory statements about Screen Australia staff
and Board members, both past and present, from your internet publication.